October 11, 2015 at eleven:fifty eight am e-mail was unachievable so I despatched a letter. I gained a letter reply stating they attempted to Make contact with me by phone. I feel they make up a story. Neither my dwelling cellular phone or cellular phone experienced any messages from Charter. The letter had a Make contact with telephone number and a reputation of an individual to contact.
May well 6, 2014 at 9:fifty three am Here is the sorriest corporation for guidance I’ve at any time encountered. I’ve by no means noticed a corporation “Disguise†behind the web like Constitution. You may lookup and research and lookup by their limitless loops of World-wide-web guidance and under no circumstances mind a telephone number to Call a human being UNLESS you should get new service and I might surely not advise that. And, naturally, like a earlier poster you will never locate a superior degree government to talk to.
April seventeen, 2017 at 9:11 pm I thought Bright property was undesirable some periods. Spectrum is a joke, product sales people today don’t know what can and cant be finished. I needed my service transferred including contact number and was informed no issue. I transfer and the installer only attached box and instructed me he didn’t have to connect it towards the TV. He wouldn’t place the cable where I required it. He didn’t transfer my residence telephone number that I had for nearly fifteen decades. He didn’t be sure I'd the channels (which I didn’t as the channels modified and not one person told me given that I moved I was all spectrum and they don’t honor dazzling properties deals.
May well fifteen, 2014 at 4:56 pm I am so Weary of coping with you folks.initially time you appear to set up my mobile phone which was &is currently connected to your lifeline device. your techs were not even out of my driveway.my telephone wasn’t Functioning.so Which means my lifetime line was also not Performing.they might of textual content Individuals installers to come back in but no.some Girl from the organization told me they were genuine fast paced she gave me this medical #.for there repair department reported they might be her at 7pm.at11pm no constitution.I had been still within the cellphone with them notify properly just after one am.informed them I walked in my slumber damaged almost every bone in my system.
Hello, I'm putting collectively a group to initiate a category motion law fit from Constitution/SPECTRUM. I am in search of Anybody who had Spectrum provide them with incorrect payment quantities and afterwards terminated service due to “non payment†Regardless that you compensated what was questioned. Spectrum appears to are offering incorrect greenback amounts to previous Time Warner clientele after which, following putting clients powering on their payment (without the shopper even being aware of), calling a demanding a direct substantial payment beneath threat of disconnection and unwilling to provide any extension.
This is a company with countless deeply rooted problems and this kind of a lack of shopper service orientation which i’m fairly sure they’ll be from business enterprise soon adequate.
Every night time now I shed my picture reception and World-wide-web for one hour or more time. I have provided up looking to get this solved. If I had An additional option I would gladly switch to something else but I have a lot of also tall trees for satellite and VIOS just isn't out there devoid of Immediate Tv set. It’s legal that we must spend so much and we get so minimal.
Why don’t you be worried about finding us ABC,NBC and CBS . Many situations key channels are blank and suggests will commence before long. A whole day can go acquire. We have audio problems, the image tiles etc. This is the significant retirement spot and we must have a thing trustworthy.
Back again in September my neighbor had Constitution to return in and bury the cable line to his property. I was out of town when this transpired but After i returned I happened to walk down in my again lawn and observed quite a few traces and guidebook wires hanging free with the pole the cable was on. This pole is situated from the corner of mine and two other neighbor’s yards. I had been not able to get in contact With all the neighbor who had the get the job done performed.
September 3, 2015 at six:twelve pm In july recieved see that my Invoice was heading up. Not have only i misplaced channels but i am not acquiring any new ones either. Was promised High definition two several years back ,still no High definition improve like they promised!!!! Talked to 2 unique men and women Jennifer obtained disconnected some way…..known as again talked with Rachel , niether just one seriously appeared to care or willing to work with me …..very little they may do for just a twenty year buyer… Also called Corporate Office environment, talked with Tiffany ,,,,practically nothing she could do ,advised slicing some service to lessen Invoice……there all Prepared cutting channels ,and charging more.
March fourteen, 2017 at 6:38 pm I switched to Spectrum hardware about per month back and considering the fact that there I've had absolutely nothing but disappointment. I've skilled numerious troubles which previous just one has set me around the edge. I referred to as tech aid to discuss the fact that I now not have the ability to file more than 2 demonstrates at a time. (I could information/see six at any given time with Time Warner) It took 1 one/two hrs for the person on another end (definitely not a US phone Heart) to be aware of what I had been speaking about. He explained to me All people inside the Workplace was perplexed mainly because it need to allow for for recording/view of in excess of two (we even confirmed the serial number of the box). He setup a time for the technician to return to my residence and take care of the box. I been given a contact nowadays stating that Spectrum does not have the chance to record/check out more than two channels at any given time. (I won’t go more on this website into the number of mobile phone phone calls it took immediately after asking and inquiring to talk to a person within the US to actually have a contact Heart with a person that comprehended and spoke English).
Constitution has an A+ rating on BBB. All of us have to have that will help them receive the failing shopper service quality they should have. I’m likely to start my grievance with Michael Henry. Then on for the BBB. We simply cannot make it possible for them To accomplish this to The buyer. This really is only the start for the reason that lots of the TWC customers have not converted to Spectrums equipment. They can be utilizing deceptive business enterprise tactics to have people to change. We must expose this to Spectrums corporate Management and also the BBB.
I am sorry you're owning issues with your Net. You’ve attained the correct man or woman that will help you moulay!
April 29, 2014 at 4:55 pm I haven't been so discouraged with a corporation. Your outside contractor that buries cable Minimize my cable line in the procedure and knocked out our Tv set service. When I confronted them, they went and searched for the Reduce but could not uncover it in order that they told me I must connect with Constitution to secure a new cable laid. They Slash they required to Get in touch with Charter. Next, my residence cellular phone now has static on the line, a new advancement and I believe related to the above. Considering that I don't have Constitution mobile phone, all over again I'm liable to contact ATT to examine and resolve the situation.